With over sixteen years of service, at SantaFlix we feel every new movie is a glittering gift just waiting to be opened. We watch them. We love them. We watch them again. Santa is not happy until you have smiled at some unique and wonderful movie treat that has been imagined just for you.
To check status of an existing order or any title within an order, email:
- Before contacting us regarding any other initial inquiry or issue, first be sure that none of your questions are addressed here:
*All titles are NEW, digitally-mastered & factory-sealed, with full menus, packaging and disc artwork.
*All DVDs are Region 1 and will play in all standard North American (United States and Canada) DVD players. (DVDs may also play in players outside North America.)
*We ship WORLDWIDE.
*We are not able to provide shipping costs through email
: Shipping costs are calculated at the time of checkout by the automated shopping cart system, based upon your location, the number of items and final shipping weight of your order, and the shipping method you choose. You will have the opportunity to review this cost prior to finalizing an order. Please do not email requesting shipping costs.
*As with most e-commerce sites, Santa Flix only accepts online payment
at this time, through our e-commerce shopping cart system.We do not accept mailed payments (checks or money orders)
and we are unable to take orders over the telephone. The only merchant credit card processor we have is our online shopping cart system.
If a customer does not have a credit or debit card - the customer can always use a pre-paid gift card (Visa, Mastercard, American Express, Discover), available at most major supermarkets, department stores, and many banks. (Or payment can also be made through PayPal.)
To contact us about any issue not covered by this information, or other title availability questions, email:firstname.lastname@example.org
Terms Of Service:
Santa Flix is a DVD On Demand / Special Order Service.
Due to ease of copying,a DVD can only be returned if defective for a replacement DVD of the same title. In special circumstances, a store credit may be issued in exchange for another title, at Santa Flix staff discretion.
Special Note: Express Mail and International Shipping are non-refundable.