With over thirty years of service, at SantaFlix we feel every new movie is a glittering gift just waiting to be opened. We watch them. We love them. We watch them again. Santa is not happy until you have smiled at some unique and wonderful movie treat that has been imagined just for you.
To check status of an order please feel free to email:
Before contacting us, please first be sure that none of your questions are addressed here:
*All titles are NEW, digitally-mastered & factory-sealed, with full menus, packaging and disc artwork.
*All DVDs are Region One and will play in all standard North American (United States and Canada) DVD players. (DVDs may also play in players outside North America.)
*We gladly ship WORLDWIDE, as well as, to P.O. Boxes, APOs and FPOs.
*Santa Flix accepts online payments, through our secure e-commerce shopping cart system. Our e-commerce platform is Level 1 PCI DSS compliant ensuring maximum protection for our customers.
*If you do not have a credit or debit card - you can always use a pre-paid gift card (Visa, MasterCard, American Express, Discover), available at most major supermarkets, department stores, and banks.
*We also accept mail orders with check or money order payments. (Just contact us for the details so we can give you an accurate cost). As a rule, the approximate cost will be the cost of the item plus $4.98 per item S&H (First Class - US only).
*To contact us about any issue not covered by this information, or other title availability questions, please feel free to email:
Terms Of Service:
*Due to ease of copying,a DVD can only be returned if defective for a replacement DVD of the same title. In special circumstances, a store credit may be issued in exchange for another title, at Santa Flix staff discretion.
*Our cut-off deadline for Express Mail is 3:00pm (Pacific Time Zone) Monday through Friday. Of course, we happily accept Express Mail orders after that time - everyday - but if an order is posted later than 3:00pm (Pacific Time Zone) we may not post it until the next business day.
*Unless otherwise noted our DVDs do not have subtitles nor do they have Closed-Captions.
*You may contact us at:
4924 Balboa Blvd. STE 344
Encino CA 91316
COVID-19 (Coronavirus) - We're open and shipping!
A Message from Santa Flix on COVID-19
We're open for business! We are here and taking orders. We are trying our best to do what we always do - ship the same business day as an order is placed. As long as the United States Post Office is open, accepting packages and delivering to you good folks - we are going to be here accepting your orders, packing them up and sending them to you. (Our suppliers have made similar commitments.)
Especially in these very trying times we all need a little bit of entertainment in our lives. We're in this together and we'll come out of it together. Santa Flix is here for you!
The safety and well-being of our customers and employees is a top priority at Santa Flix. To that end, we want to take the time to share how we are addressing the rising concerns regarding COVID-19.
We are closely monitoring the situation and are following the latest guidelines from the World Health Organization, U.S. Center for Disease Control and Prevention and other federal and local agencies. We are taking all the necessary steps to provide a safe and healthy work environment, including implementing additional protective measures across our warehouse and offices.
In addition to our standard health procedures, these further measures include:
• Increasing the frequency of cleaning and disinfecting all areas, with consistent reminders posted in our offices and warehouse.
• Distributing hand sanitizers in our offices and warehouse while continuing to remind employees to wash their hands regularly.
• We encourage the wearing of masks – and everyone is complying with this request.
• Encouraging employees to report any illnesses they are experiencing and to stay at home if they are sick
We know this is a difficult and fluid situation, but we want you to know that we are here for you. We will do everything we can to help our employees, friends, customers and community stay safe.
We are working with a smaller staff than usual and hope that you will understand if some things (answering emails, etc.) might take just a little bit longer than usual. But we try our best to keep to our schedule and ship as we normally would.
The USPS is also working a little bit slower and some scans have not been happening as quickly as they should. They are working on that and we all hope to be as "normal" as possible.
Our very best to you,
The Santa Flix Team